Hassle-Free Returns & Exchanges
We offer a 30-day return window for all full-priced items, with free return shipping for online orders. Our streamlined process ensures quick refunds or exchanges, and our customer service team is available to guide you through every step. Unworn items with original tags and packaging can be returned for any reason, no questions asked.
Quality Assurance Guarantee
All Arket products are backed by our quality promise against manufacturing defects. If an item fails to meet our high standards, we'll repair, replace, or refund it at our discretion. Our quality team thoroughly investigates all claims and provides personalized solutions tailored to each situation, ensuring complete customer satisfaction.
Detailed Care & Maintenance Guidance
Each product comes with specific care instructions to prolong its lifespan. Our website offers comprehensive guides on fabric care, stain removal, and proper storage techniques. For specialty items, we provide access to professional cleaning recommendations and repair services to maintain your investment pieces in pristine condition.
Personalized Fit Consultations
Our customer service team provides ongoing sizing support through detailed measurement charts, fit descriptions, and personalized recommendations. We maintain records of your purchases and preferences to offer increasingly accurate size advice for future orders. Virtual consultations are available for special occasions or complex fitting needs.
Scandinavian-Inspired Design Excellence: Every Arket product showcases clean lines, functional details, and timeless silhouettes rooted in Nordic design principles. Our garments feature precise tailoring that flatters all body types, while home goods display minimalist aesthetics with maximum functionality.
Premium Sustainable Materials: We source only the finest organic cotton, traceable wool, recycled polyester, and responsibly produced materials for all our products. Each fabric is carefully selected for its durability, texture, and environmental credentials, then tested extensively for colorfastness and wear resistance.
Ethical Manufacturing Process: Arket partners exclusively with certified factories that meet stringent social and environmental standards. Our production process emphasizes fair wages, safe working conditions, and reduced water consumption.